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Super 8

by | Mar 20, 2023 | Customer Stories, Multi Site

Case Study

Super 8’s Journey with S4labour

Compay Name: Super 8

Restaurateur Ledged, Brian Hannon

Super 8 Overview

London-based group Super 8 consists of three restaurants: Smoking Goat, Kiln and Brat, which have been going from strength to strength since they opened the doors of their first site in 2014. The modern high-end brand has seen its Kiln restaurant win the number one spot at the National Restaurant Awards, as well as its Brat concept being one of the fastest-claiming Michelin Star restaurants.

As a product and people-led business, Super 8 does not compromise when it comes to quality. With great suppliers from Cornwall, as well as farmers, fishermen and produce growers, their menu features quality dishes that make it famous.

“S4labour has played an important role in that in terms of the functional and hygienic management of our teams, and making sure people are in the right place at the right time, get paid at the right time and holiday is accrued in the right way.”

“We use S4labour to grow sales”

Brian Hannon

Super 8 Owner

Challenge

This calibre of food and service can only be maintained by a strong and well-organised team. With 90+ employees across three restaurants, Super 8’s big team needed to be properly managed, ensuring staff were in the right place, at the right time. Using a spreadsheet system simply could not allow the business to run in an efficient and effective manner. 

Super 8 wanted a system that could look after their rota and deployment needs and maintain their high staff retention rate, ensuring that employees’ pay, holiday and contracts were all handled correctly. The ideal solution would allow them to optimise their labour and look after their staff. 

Solution & Results

S4labour was rolled out into all three Super 8 sites to much success. A great deal of work surrounding deployment and labour budgets was taken off the management team, allowing them to focus on creating a great guest experience.

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Tossed

by | Mar 15, 2023 | Customer Stories, Multi Site

Case Study

Tossed Saved Labour Spend by using S4labour

Compay Name: Tossed
Business Type: Mulit Site
Date: 2018

 

Tossed Overview

Tossed is a healthy fast-food chain found in central London, with 12 outlets. They serve healthy food freshly made to order including delicious salads, power bowls and rainbow wraps.

“Moving to S4labour was a chance to relaunch better and operate our sites in a more productive, efficient way, we quickly achieved that.”
Neil Sabba

Managing Director, Tossed

Solution & Benefits

The immediate solution was to find a labour management and payroll software that could provide them with clearer visibility and Tossed opted for S4labour.

Furlough made payroll complicated for many, but Neil was determined to do the best for his team, something he knew they could rely on S4labour to get right. Like most operators, a large number of the team are on variable hours and migrating to a new system could have made things complicated, causing delays.

However, the migration process to S4labour was seamless and we were able to ensure that the teams at Tossed who were working and those on Furlough got paid correctly. Tossed were able to make a quick, accurate and uninterrupted CJRS claims.

Another painpoint with their previous solution was the lack of link from their payroll service into their pension provider. Now with S4labour, the link from their payroll to their pension is automated and entirely accurate, saving them a great deal of time and stress every pay period.

Results

Since moving their labour management to S4labour, Tossed have saved time when it comes to payroll and now have complete visibility. By accurately deploying teams at times when they are needed, Tossed have been able to best use their labour spend and save on unnecessary costs. Neil states that by using S4labour, it has resulted in a significant weekly labour saving.

Other staff members have commented on the experience of using S4labour: “The training and support we received has been fantastic. We have implemented several systems into the business over our time, but the way S4labour have gone about setting us up for success has been the best I have ever seen.”

“We had great communication as our system was being built and the team were really diligent in setting S4labour up right for Tossed. Since we have been live with S4labour, the whole team have been expertly trained and are engaged. The support team have always been quick to respond to any queries.”

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