Butcombe Pubs & Inns
Cross-training and smarter deployment lifted the guest experience.
Read story
Customer story
Run tighter margins and
empower growth
As multi-site hospitality grows, complexity can outpace control. Little Door & Co operate five London venues, and Operations Director Ronald Homberg wanted clear visibility and consistent margins across all of them.
“The heat map helps us maximise revenue and reduce staff cost.”
The challenge
With five sites each working differently, one manager might over-staff to be safe while another under-staffs to hit targets. Margin was being lost, but it was hard to pinpoint where.
What they did
S4labour gave junior and senior managers a simple, shared view of labour and performance, with a heat map to align deployment with demand across every venue.
The results
Productivity is up and staff cost is better controlled, freeing margin to reinvest in the team and the environment — and giving managers the confidence to grow.
