The Chestnut Group
Streamlined people management for 500+ team members.
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Customer story
Matching labour to demand,
hour by hour
The Leicester-based Beautiful Pubs Collective run three sites — Knight & Garter, The Forge Inn and Rutland & Derby — with 90+ team members. People & Experience Manager Rosalie Hagger wanted to schedule effectively without overspending.
“…match sales demand hour-by-hour, which means we do not overspend.”
The challenge
With no workforce management system, the team couldn’t see live spend, leading to unexpected labour costs. Paper sign-in sheets made recorded hours unreliable, and time-off requests were handled in person, creating admin.
What they did
S4labour brought rotas, HR and payroll into one place. S4 Manage gave real-time control on the day, S4 Insights gave collective visibility of forecasts, budgets and sales across all three sites, and the S4 Connect app gave teams their rotas, holidays and documents.
The results
With effective deployment, the team matches sales demand hour-by-hour so they aren’t overspending — and everything they need to manage their teams sits in one accessible place.
