The Operational Excellence Roadshow
The Operational Excellence Roadshow
Join our free operator-only event to discuss hands‑on frameworks and real on‑site learnings that cut labour costs and lift service
London | Birmingham | Bristol
15th April | 29th April | 7th May
Join our free operator-only event to discuss hands‑on frameworks and real on‑site learnings that cut labour costs and lift service
London | Birmingham | Bristol
15th April | 29th April | 7th May
We’re hitting the road, are you coming?
The challenge of balancing staying on top of costs and maintaining excellent service has never been harder than it is right now – and we can all agree that the smartest labour management delivers the strongest results. But one thing that comes up time and time again when we’re speaking with operators is that there is a huge difference between knowing what needs to change and successfully implementing those changes.
This is where The Operational Excellence Roadshow comes in: come together with your peers to share expertise and best practices, network over lunch and hear from our own hospitality expert, Tom Marshall.
Walk away with practical next steps that have been proven not only by local operators, but by the numbers: Tom’s Operational Excellence programme has saved businesses almost £8.5 million in labour costs over the last two years.
Three cities, three brilliant afternoons and plenty of good conversation.
Pick the date that works for you, sign up, and we’ll save you a seat.
📍 London – April 15th
The Punch Bowl, London
📍 Birmingham – April 29th
Head of Steam, Birmingham
📍 Bristol – May 7th
The Whitmore Tap, Bristol
What is Operational Excellence?
Operational Excellence at S4labour is the discipline of using real‑time data, streamlined processes and empowered managers to run tighter, more profitable, more effective operations. That is the foundation of this roadshow, and the reason we’re hosting it inside three venues already putting these principles into practice every day.
On the day
The roadshow consists of working sessions for senior operators who want to sharpen performance, benchmark against peers, and understand how technology and smart labour planning can meaningfully reduce cost while improving the guest experience. You’ll be in the room with leaders who face the same challenges, who share your commercial focus, and who know the value of honest, operator‑to‑operator conversation.
We’ll touch on topics such as:
✔️ Cost reduction vs guest experience
✔️ Utilising POS and PMS for real-time data
✔️ How to better enable your managers with the data you use
✔️ Why overstaffing is the enemy of good service
✔️ Task management and streamlining workflows
✔️ Habits, behaviours, team training and leadership visibility
✔️ Action planning
Expect structured discussion, practical insights, and genuine expertise delivered in relaxed, high‑performing hospitality environments designed to spark the kind of conversation you can’t get anywhere else. Come for the ideas, stay for the network, and leave with clarity on what Operational Excellence really looks like when it’s done properly.
Don’t just take our word for it… listen to Everards
Register for the Roadshow!
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