KAM Insight – Informants Event
Raising the Bar: Balancing Profit and Efficiency
Exploring how smart staffing, operational insights and a strong team culture can help strike the right balance between profit and efficiency.
Event: ‘The EX Factor – Exploring a New Era of Employee Experience in Hospitality’
Organiser: KAM Insight
Date: July 2025
Our very own Richard Hartley leading a session with Sam Hagger from The Beautiful Pubs Collective on ‘Raising the Bar: Balancing Profit and Efficiency’, exploring how smart staffing, operational insights and a strong team culture can help strike the right balance between profit and efficiency.
This session was from The Informants event: ‘The EX Factor – Exploring a New Era of Employee Experience in Hospitality’, hosted by KAM Insight at Market Halls, Oxford Street, London.
“Engaged people that love coming to work, makes your business.”
