Case Study

Nisa Retailer Rav Garcha has complete visibility of costs with s4labour

Company: Nisa
Business Type: Convenience Store
Date: Feb 2023

Nisa Overview

Retailer Rav Garcha operates 4 convenience stores across the West Midlands, with sites in Shrewsbury, Birmingham, Walsall, Broadway and Sutton Coldfield.  Across the stores, the number of employees can reach up to 35 depending on the season.


Before using S4labour, Garcha relied on Google Sheets for rotas and scraps of paper to track holidays and sickness. Managing labour in this way was disorganised and unsustainable, and Garcha needed a solution to implement across all of his stores that would look after rotas, holidays and sickness with clear visibility across all areas.

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“So overall I think we have targeted 3 things with s4labour. Firstly, it’s a technological solution that brings us forward within our business, secondly and the biggy is efficiency and finally the technology has helped us invest in people.”

Rav Garcha
Nisa Retailer

Solution & Benefits

S4labour offered a solution that encompassed the needs of the business across multiple sites, all in one place. Praising S4labour’s visibility, Garcha said, “I think clarity is a big benefit, I think seeing what all the numbers actually are and how to plan according to sales, that’s really beneficial.”


S4labour allowed the business to move forward by managing labour according to sales, with foresight into the upcoming months as well. Writing rotas and accounting for holiday and sickness pay became a seamless process that ensured a stress-free payroll for every store at the end of each month. Garcha said, “we are getting more consistency and accuracy in the numbers.”

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