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Opinion piece by Alastair Scott It seems to me that one of the best skills to have under your belt in hospitality is the ability to recognise the need for change, and then practice and embed new habits. As an industry, I...
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Opinion Piece by Alastair Scott Nowadays, the integration of tech in hospitality has become synonymous with success. I talk to companies who mistakenly think they are best-in-class, simply because they use a software...
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Opinion Piece by Alastair Scott There are a few causes of the lack of improvement in UK productivity. Some research sites a lack of investment. Other research released recently suggests that working from home causes an 18%...
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Thought leadership by Alastair Scott When I ran All Bar One, one of the disciplines instilled in us was to send out a weekly e-mail to our team. We did it on Sunday to show to our teams that they weren’t alone on the day,...
