Case Study
Boardman Community Pubs
Compay Name: Boardman Community Pubs
Business Type: Mulit Site
Date: Jan 2018
Boardman Community Pubs Overview
Boardman Community Pubs joined S4labour in 2022, with 7 pubs across the UK, 5 being Greene King and 2 being Thwaites. The biggest site is The Peacock, near Chester. The Boardman Community Pubs include:
- The Bird i’th Hand
- The Oak Tree
- The Cock and Bottle
- The Ship Inn
- The Derby Arms
- The Sportsman Arms
- The Peacock
“In the first month alone we saved 27 hours a week.”
Challenge
The 7 strong list of pubs knows that poor service impacts sales. Before S4labour, they were using a manual time sheet, which just wasn’t up to scratch when it came to ensuring people were in the right place at the right time. Time sheets do not allow one point of truth for all staff, nor can they accurately record actual time worked. These types of inaccuracies lead to overspending on labour and inefficient deployment strategies, which could impact service.
Solution & Results
Boardman Community Pubs needed to find a labour management tool that could deploy people at the right time and provide clear visibility, so they could have more control over labour costs.
Since turning to S4labour, Boardman Community Pubs haven’t looked back. Their takings have risen because they have properly managed staff, and as a result, customers are receiving first-class service and spending more.
