Oowee has been a customer at S4labour for over a year. Their business is split into two concepts: Oowee Diner and Oowee Vegan, which operate in 8 locations across Brighton, London and Bristol.
They have a strong and successful brand and team, serving vegan and non-vegan fast-food at affordable prices, without compromising on quality.
Watch our case study video at Oowee Vegan, Brighton.
“There’s ongoing support from Veno who is fantastic […] any feedback I’ve had has been listened to.”
One of the most important challenges for operators is creating a strong and well-organised team. Before S4labour, Oowee were relying on excel sheets and a mix of different systems to manage all the different areas of their labour. This made visibility and reporting difficult, as there was no one point of truth to work from.
Oowee were looking for a system that could bring all of their labour costs, sales data and operational trends together on one screen and improve rota visibility and engagement for their team.
Solution & Benefits
The solution to their problems arrived in the form of S4labour. After an in-depth system demonstration, S4labour was rolled out into their stores.
The launch of S4labour allowed their Operations Director, Lina Blythe, to get to know the system and how it would work for Oowee. Open communication with the S4labour implementation team allowed us to roll out a bespoke system package that would take care of all of their business’s needs.
Since their decision to make S4labour a part of their business, Oowee have been able to reduce the amount of time spent on labour significantly. Their general managers are able to spend more time training and engaging their employees, which makes everything from a head office perspective, more efficient.
For their teams, the features for writing the schedules and swapping shifts gave them visibility and flexibility to ensure a good work-life balance exists.
Onboarding of new employees is now done through the app, where essential details are captured, making the whole process seamless.
Oowee received ongoing support through monthly, and now bi-monthy, calls with their Account Manager, Veno.