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S4labour grows momentum in forecourt and multi-site sector

by | Feb 7, 2024 | Convenience Stores

Following success in the single-site market, S4labour have expanded into multisites and forecourt businesses, picking up Gardner Garages, PriceWatch and Midland Motor Fuels. Businesses can now oversee the performance of multiple sites on one screen and manage rota creation and communication, as well as holiday management and payroll.  

The end-to-end solution is designed to help operators manage rotas, payroll and HR across multiple stores, saving them time and money, as well as ensuring accuracy and compliance. The news comes after the company announced their partnership with Nisa Retail in September this year, which saw them working with multisite retailers, such as Rav Garcha and Siva Thievanayagam.  

Speaking about S4labour, Nisa retailer Siva Thievanayagam, commented: “Our people are now managed in one end-to-end process, making it easier to onboard, keep track of shifts and pay our teams accurately.” 

Garry Craft, Managing Director of Convenience Stores at S4labour, commented: “In the past year, we’ve begun working with single-site stores across the UK, as well as multisites and now, the forecourt industry too. We’ve seen our customers grow in size, and we’re thrilled to be able to support all of their stores. When Zola first started using S4labour, they had 6 stores, and now they are at 10.” 

Emma Gardner commented: “The implementation of S4labour made a big difference to our operational procedures at Gardner Garages. The speed of response and support whenever queries arose was great. Now, we’re not just saving time; we’re maximising efficiency and improving the way we work.” 

David Chapman, Pricewatch Compliance Manager, said of S4labour: “It’s unified all of the stores so we can see what’s going on. S4labour has given us the ability to see rotas and payroll much clearer across multi-sites, and from a compliance point of view, it’s given us consistency and accuracy in the data.” 

Paul Salvidge, Pricewatch, said: “As a petrol forecourt business with multiple sites, investing in S4labour has helped us to better manage our people, from rotas through to compliance and payroll, improving communication and simplifying operations for us.”  

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London Shuffle Club – Technology Partnering at its Best

by | Feb 1, 2024 | Customer Stories

Case Study

London Shuffle Club’s

Suite of Technology

Watch Now

London Shuffle Club Overview

Located in the heart of Shoreditch, London Shuffle Club is the home of the supercharged game of shuffleboard. A brilliant competitive socialising concept that serves a range of customers.

The only UK venue with both lane and table shuffle under one roof, meaning there’s a game for everyone.

“I think S4labour has totally revolutionised our path. It literally meant going from what is a basic system to a system. It does all our needs.”

Miguel Franco

Ops Director, London Shuffle Club

As a unique competitive socialising concept with multifaceted needs, London Shuffle Club needed to deploy the right technology infrastructure across all partners so they can easily replicate as they grow as they have big plans to grow across Greater London and other major cites within the UK.

Before S4labour and partnering technology:

“Before we used S4labour, we used a different system that was very basic. So we’ve to do the rostering and have a very, very painful and long payroll procedure.”

The Now, using integrated technology to the maximum:

“We use S4labour to manage all our interactions in terms of human resources.

So the onboarding, the deployment, the reporting, the performance management, and also to get data because of integration with Tevalis allows us to get good data per person in terms of how individuals may be performing in the business, it has brought significant efficiencies to our business.

Payroll has been reduced from a couple of days to a couple of hours and the reporting and the visual reporting of it, because you can see data hour by hour has allowed the managers to make better and more effective deployment decisions.

We wanted something that was the right fit for where the company is at our time as well as in the future, so that would allow us to grow organically. So having the correct employment data, simplifying payroll, simplifying time and attendance and the business reporting being very visual to allow our managers to make decisions was critical. S4labour did that really, really well as far labour has made us more effective, so it has saved us time and money but also made getting reliable data very, very fast in an automated way so we don’t have to use sign-in and out sheets.

I think S4labour has totally revolutionised our path. It literally meant going from what is a basic system to a system. It does all our needs.”

 

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December brings an 11.1% boost to sales

by | Jan 3, 2024 | Sales Figures

December 2023 vs. December 2022

Recent data released from S4labour shows an 11.1% increase in overall sales in December, compared to the same month in 2022.

In London, sales were up 14.2%, whilst areas outside of London saw 10.5% growth year-on-year. Dry-led sites were the driving force behind the overall increase, with sales up 13.9% compared to a more modest uplift of 7.3% in wet-led sites.

Richard Hartley, Chief Growth Officer at S4labour, commented: “In part, this increase is due to the train strikes that took place at the end of 2022, which impacted December sales and left a lower base point. Nonetheless, this consistent growth across the country reflects our industry’s dedication to customer satisfaction, even in challenging market conditions. Christmas has brought a much-welcomed boost to sales, which is a positive start to offsetting costs as operators continue to battle inflation, as well as the upcoming wage increases in April.

Denver Bars

by | Dec 12, 2023 | Ex Customers

Case Study

How Denver Bars use S4labour & ICR Touch

Denver Bars Overview

Denver Bars are popular boozers on Brixton Hill where we pride ourselves on friendly service and a great atmosphere.

With DJs from Friday to Sunday and a 3am licence at the weekend.

Delicious homemade food is served fresh, seven days a week, and at sensible prices and our courtyard out front and NEW ONE out back are perfect for summer months.

“Having everything in one

user-friendly interface is really

helpful. Quick access to wage

percentage goes a long way to

saving us money long term“

Matt Ward

Owner, Denver Bars

A popular bar and restaurant, the White Horse in Brixton, is renowned for its delicious homemade food, great atmosphere and friendly service.

The White Horse is one of a number of hospitality venues owned and operated by Denver Bars, which all utilise ICR Touch software alongside S4labour integrations.

Owner, Matt Ward, has been championing the ICR Touch ecosystem since 2007 and has worked with Authorised Silver Partner, Gardiff EPoS, to integrate S4labour’s workforce management solution into multiple venues.

Seeking to streamline various HR responsibilities, Matt and the management teams needed an integrated system that would help them work smarter, not harder.

The brief – effortless staff management 

Prior to the integration, Matt had been fulfilling administrative duties manually, meaning he not only had hugely labour-intensive processes, but also had a significant lack of visibility over staff costs, budget, and regular engagement with his team. As well as being incredibly time-consuming, this manual process allowed far too much room for mistakes.

Therefore, the requirement from ICRTouch and S4labour was for a collaborative solution that could help Matt streamline operations and speed up tasks such as workforce planning, shift scheduling, employee data, payroll and time/attendance.

The solution – intelligent back office integration

Already familiar with ICR Touch products such as TouchPoint tills, PocketTouch hand-held ordering and ByTable order-to-table solutions, the White Horse, and other Denver Bars venues, upgraded their TouchOffice Web account to TouchOffice Web+ to enable S4labour integration. The intuitive human resource management system provides a clear overview of staff operations and a range of tools to help facilitate easy workforce management. The integration with ICRTouch software, TouchOffice Web+, facilitates the sharing of sales data to S4labour, meaning data-driven forecasting and resource allocation can be done easily.

The result – streamline HR and operations

The introduction of S4labour has significantly increased the efficiency of Denver Bars’ workforce management, resulting in more engagement and clearer communication with all of the teams.

Owner, Matt, now has access to a robust management tool which, thanks to the seamless integration of S4labour and TouchOffice Web+, means no more manual administrative duties on spreadsheets and other outdated systems. Clearly displayed rotas, easy holiday management, simple exportable payroll information and end-of-week reports are combined within the S4labour dashboard.

The solutions intuitively communicate with one another and update all information in real-time. The snapshot and labour percentage views in S4labour allow for quick oversight with the integration in place.

Having access to both systems ultimately streamlines the organisation of employees by providing a clear bird’s eye view of behind the scenes administrative tasks.

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Available Position: Associate Account Manager

by | Dec 5, 2023 | Jobs

The Opportunity


We are looking for someone who would like a career in one of the fastest growing software companies in the hospitality sector.  If you have great people and customer service skills, with a desire to succeed, then we want to hear from you!

In association with a comprehensive training programme, we will enable you to be at the forefront with our customers from day one. From the get-go, as the successful candidate, you will get hands on.  You’ll contribute to our customer success team, supporting our customers with value adding advice on how they can make even better business decisions and get the most out of working in partnership with S4labour.

We have a proven track record of taking on Associate level/Graduate Account Managers and developing them into fully fledged Account Managers.  Our team structure includes Senior Account Managers so your opportunity to develop your skills and career provides a clear career path within our business.  Our customer success team currently consists of a team of 5 and we have an opening for someone to join our growing business to bring ideas, passion and drive as well as having a clear understanding of what great customer service looks like to come on our journey with us.

What you’ll do


You will be joining us at a very exciting time as we prepare to launch several innovative new products to the market and accelerate our growth. You will be working alongside our Chief Customer Officer and 2 Account Managers and 2 Senior Account Managers to ensure our customers’ accounts are maintained to the highest standards. This is a varied role, and we expect you to learn a great deal in your first 12 months.

What you’ll bring

We’re an inclusive and friendly business—everyone mucks in with a positive and enthusiastic attitude! We are therefore looking for dynamic, business minded and hard-working individuals. You will be a confident self-starter, proactive in your approach, who thrives working on your own initiative and as part of a high-performing team.

A few other key essentials:

  • Ideally of graduate calibre or equivalent relevant experience
  • Excellent interpersonal/communication and customer service skills
  • Ability to build and maintain relationships
  • Strong numeracy skills
  • Excellent organisational and planning skills
  • A proactive attitude and ability to work on your own initiative
  • Good understanding of Microsoft Office or similar
  • Ability to thrive under pressure
  • Full clean driving licence
  • Experience in the pub/restaurant/hospitality sector would prove useful but is not essential

What we can offer you:
One-to-one mentoring in account management and personal development leading to:
• A broad range of essential and transferable business skills
• An exceptional understanding of the hospitality industry
• The opportunity to advance your career at a pace much faster than in a large corporate
• Flexibility, variety and excitement; giving you considerable responsibility

S4labour is committed to building a brilliant team that is inclusive in its culture, and values diversity. We strive for equality of opportunity in all that we do and actively encourage applicants from all groups and backgrounds to apply for this role.

To apply please send a CV and, if you’re keen, a brief note telling us why you would be a great part of the S4labour Team to ali@s4labour.co.uk / chriswelham@s4labour.co.uk