Beautiful Pubs Overview

The Beautiful Pubs Collective partnered with S4labour towards the end of 2023. The Leicester-based business operates three sites: Knight & Garter, The Forge Inn and Rutland & Derby, all offering great food, drink and service.  

With over 90 team members and three very busy sites, Beautiful Pubs wanted a solution that could help them schedule their teams the most effectively to help save time and grow sales, without overspending on their labour budget.  

Challenge

Before S4labour, the team at Beautiful Pubs were not using a workforce management system for their rotas, H.R. and payroll.  

When it came to scheduling their teams, this meant that they were not always aware of their live spend, which sometimes led to unexpected labour costs.  

Their employees were signing in and out on paper documents, meaning their recorded hours were not always accurate. In turn, this impacted labour costs and payroll at the end of every month.  

Managers were being approached by staff members about absences, time off requests and holiday accrual in person, which was time-consuming and led to more admin.  

Results

Now using S4labour, everything they need to manage their teams to be their best, is in one easily accessible place.  

With effective deployment, the team at Beautiful Pubs are able to match sales demand hour-by-hour so they aren’t overspending on their labour.  

With S4 Manage, their manages have real-time in-hand control over the day-to-day running of each site. They can view and analyse site performance, and amend staff rotas as operational needs evolve, as well as record any absences with ease.  

Using S4 Insights has given them collective visibility of forecasts, budgets and sales across all three sites.  

Using the employee app, S4 Connect, has given their teams complete access to their rotas, including shift briefs, slack tasks and incentives for every day. Teams are able to see booked and accrued holiday, as well request future holidays and ‘not available’ shifts. Staff members also have access to all their personal information and documents, including contracts and RTW, all in one place.  

Oowee Overview

Oowee has been a customer at S4labour for over a year. Their business is split into two concepts: Oowee Diner and Oowee Vegan, which operate in 8 locations across Brighton, London and Bristol.

They have a strong and successful brand and team, serving vegan and non-vegan fast-food at affordable prices, without compromising on quality.

Watch our case study video at Oowee Vegan, Brighton.

Challenge

One of the most important challenges for operators is creating a strong and well-organised team. Before S4labour, Oowee were relying on excel sheets and a mix of different systems to manage all the different areas of their labour. This made visibility and reporting difficult, as there was no one point of truth to work from. 

Oowee were looking for a system that could bring all of their labour costs, sales data and operational trends together on one screen and improve rota visibility and engagement for their team. 

Solution & Benefits

Super 8 Overview

London-based group Super 8 consists of three restaurants: Smoking Goat, Kiln and Brat, which have been going from strength to strength since they opened the doors of their first site in 2014. The modern high-end brand has seen its Kiln restaurant win the number one spot at the National Restaurant Awards, as well as its Brat concept being one of the fastest-claiming Michelin Star restaurants.

As a product and people-led business, Super 8 does not compromise when it comes to quality. With great suppliers from Cornwall, as well as farmers, fishermen and produce growers, their menu features quality dishes that make it famous.

Tossed Overview

Tossed is a healthy fast-food chain found in central London, with 12 outlets. They serve healthy food freshly made to order including delicious salads, power bowls and rainbow wraps.

Solution & Benefits

The immediate solution was to find a labour management and payroll software that could provide them with clearer visibility and Tossed opted for S4labour.

Furlough made payroll complicated for many, but Neil was determined to do the best for his team, something he knew they could rely on S4labour to get right. Like most operators, a large number of the team are on variable hours and migrating to a new system could have made things complicated, causing delays.

However, the migration process to S4labour was seamless and we were able to ensure that the teams at Tossed who were working and those on Furlough got paid correctly. Tossed were able to make a quick, accurate and uninterrupted CJRS claims.

Another painpoint with their previous solution was the lack of link from their payroll service into their pension provider. Now with S4labour, the link from their payroll to their pension is automated and entirely accurate, saving them a great deal of time and stress every pay period.